Our Services
01
Call center
Professional phone call management:
• Inbound: customer service, order taking, support.
• Outbound: sales campaigns, surveys, reminders. Ideal for companies that need direct, fast, and personalized interaction over the phone.
02
Contact Center
Omnichannel platform to manage communications through:
• Phone, live chat, email, socialmedia, WhatsApp.
• CRM integration and process automation. We provide a modern, efficient, and centralized experience to the end customer.
03
Customer service
Personalized attention to resolve questions, requests, or complaints:
• Friendly, efficient,
and user-centered interaction.
• Increases customer satisfaction and loyalty.
• Adaptable to
multiple sectors: healthcare, retail, technology, among others.
04
Technical Support
Specialized assistance to resolve technical issues:
• Remote diagnostics, stepby-step guides, incident resolution.
• Staff trained in software, hardware, or
digital services.
• Available in different levels (L1, L2).
05
Virtual Assistant
Remote, multi-channel resource for administrative or customer service tasks:
• Schedule management, appointment confirmation, data entry, emails.
• Ideal for startups, independent professionals, or companies that require
ongoing support.
• Available in English and Spanish.
06
Connectivity and Technology Tailored to You
Personalized attention to resolve questions, requests, or complaints:
• Friendly, efficient,
and user-centered interaction.
• Increases customer satisfaction and loyalty.
• Adaptable to
multiple sectors: healthcare, retail, technology, among others.
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